Delivery Policy

At trendydhaka.com, we aim to deliver your orders promptly and securely. This policy explains our delivery procedures, estimated timelines, and fees.

1. Order Processing Time

Orders are processed within 1-3 business days once payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During high-demand periods, processing times may be slightly extended. We will inform you of any expected delays.

2. Delivery Options and Fees

We offer various delivery options, including standard and express shipping, which can be selected during checkout.
Delivery fees depend on the chosen method, order size, and destination and will be displayed at checkout.
Free delivery may be available on orders over a specific amount, as indicated on our website.

3. Estimated Delivery Times

Domestic Orders: Standard delivery typically takes 5-7 business days after processing. Expedited options are available for faster delivery.
International Orders: Delivery times for international orders vary depending on the destination and usually range from 7-21 business days, subject to customs and other factors beyond our control.

Please note these are estimated delivery times and may be affected by weather, holidays, or customs processes.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can also track your order by logging into your trendydhaka.com account and viewing your order history.

5. Shipping Restrictions

We currently do not deliver to certain restricted regions due to carrier limitations. Any restrictions will be shown during checkout.
trendydhaka.com reserves the right to cancel orders placed for delivery to restricted locations.

6. Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with our delivery partners to resolve the issue.
For damaged items, please provide photos to help us resolve your claim more quickly.

7. Contact Us
For any questions or assistance with delivery, please contact us at:

trendydhaka.com
Contact Number: 01912940136
Email: support@trendydhaka.com