Shipping Policy
Shipping Policy
At trendydhaka.com, we are committed to delivering your orders efficiently and securely. Please review our Shipping Policy to understand our procedures, timelines, and any applicable shipping fees.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- During high-demand periods, order processing may take longer. We will inform you of any expected delays.
2. Shipping Options and Fees
- We offer multiple shipping options at checkout, including standard and express delivery.
- Shipping fees are based on your selected shipping method, order size, and destination, which are calculated at checkout.
- Free shipping may be available on orders exceeding a certain value, as indicated on our website.
3. Estimated Delivery Times
- Domestic Shipping: Standard delivery within Bangladesh generally takes 5-7 business days after processing. Expedited options are available for faster delivery.
- International Shipping: International delivery times vary by destination and typically range from 7-21 business days, depending on customs and other factors.
Please note that these delivery times are estimates. Weather, holidays, and customs clearance may affect delivery timelines.
4. Order Tracking
- Once your order has shipped, you will receive an email with tracking details.
- You can also track your shipment by logging into your trendydhaka.com account and viewing your order history.
5. Shipping Restrictions
- We currently do not ship to certain restricted regions. Restrictions will be indicated at checkout.
- trendydhaka.com reserves the right to cancel orders for delivery to restricted areas.
6. Lost or Damaged Shipments
- If your order is lost in transit or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with our shipping partners to resolve the issue promptly.
- For damaged items, please provide photos of the packaging and product to expedite the resolution.
7. Contact Us
For questions or assistance with your shipment, please contact us at:
trendydhaka.com
Contact Number: 01912940136
Email: support@trendydhaka.com